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Trial by Jeory

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A big hand to the Olympic volunteers

July 29, 2012 by trialbyjeory

This is the first of two posts this morning that are slightly off the Tower Hamlets beat. I’m on Olympics duty for the Sunday Express over the next fortnight (like Mayor Lutfur Rahman, I was at the opening ceremony on Friday and we both agree–again!–it was a wonderful atmosphere).

Here’s the first piece, on the brilliant Olympic volunteers, many of whom, such as my lovely neighbour, Ray Gipson (he’s a steward at the Aquatics Centre), come from Tower Hamlets.

AFTER months of duff lines, angry stares and furrowed brows in front of Parliament and Lord Justice Leveson, David Cameron finally struck the right note last week. Basking in 80-degree heat, the PM addressed a pack of journalists at the heart of the £9.3billion Olympic Park in east London.

Questions were for later, he said. “I just want to set out three things you’re going to see over the coming weeks.”

Over the next few minutes, he outlined how “Britain was delivering” and spoke of the “spirit of the Games” but he was at his most passionate when eulogising about the “real sense of community” in the Park.

With all the rows over security, the Army and corporate sponsors, the real likely saviours of the 2012 Games had been hitherto largely overlooked. It was left to the PM to pick them out: the volunteers.

“The success of these Games is about our people and the welcome they give the world,” he said. “We want this to be the friendly Games and we are seeing that.

“When the call went out for Olympics volunteers, a quarter of a million people came forward; 70,000 of them were chosen. On top of that, 8,000 Londoners are acting as ambassadors for this city. Between them they are volunteering for eight million hours. So this is not a state-run Games, it is a people-run Games.”

He was right. Without them, the event simply would not run.

They may look a bit silly in their purple, red and beige Adidas tracksuit bottoms and tops (their uniforms even come with a little red plastic watch and shoulder satchel) but they are what the Olympics is all about.

Like all good amateurs, they work for free (those eight million hours would cost at least £50million if paid) but they deliver everything with the pride of top professionals. Quite frankly, I do not know how they do it, especially when confronted by a moaning ticket-holder.

Last Wednesday evening, some 50,000 spectators poured into the Park to watch the opening ceremony’s last rehearsal.

On the hottest day of the year, fans who had been ordered to discard water supplies at the security gates were getting a little thirsty. The Park’s PA system was telling them to refill bottles at the water fountains but where were they? Ask a steward, the announcer said.

I sat on a bench near one of these stewards, an engineer who was taking two weeks off work to stand by a stadium telling people where to go.

More than once, he must have been tempted to tell some of them really where to go: it wasn’t his fault the nearest water point was a good five-minute walk away and at which hundreds of others were already queueing.

I tried asking him about the negative reactions he’d received but this volunteer was a good boy. He looked at my pass, saw the word “journalist” and said only: “Oh, they’re just hot.”

The volunteers have been told to be wary of the media. I know this because I was warned to look out for “sneaky reporters” during the first two minutes of my volunteer training session.

When the call went out for Games Makers volunteers last year, I was one of the 250,000 who applied. Having watched the Olympic Park take shape from my home, 800 metres from the main stadium in Bow, east London, I just wanted to be part of the Games themselves.

In my interview (conducted by a volunteer personnel manager), I was open about my day job, so I was a touch surprised when they offered me a role as a chauffeur for Olympic VIPs.

Bless them; such a trusting lot but that is the way it should be.

I attended only one training session  (after that, Games organisers Locog realised I also had press accreditation) but that itself was an uplifting experience. Many of those there were wealthy retired businessmen, who were all keen to work unpaid throughout the day and night as glorified minicab drivers.

About 150 of us, all eager pupils, were told to drive carefully, to be polite to our “clients” (sponsors), not to carry their luggage, not to accept tips (as if!) and never to leave our BMWs unattended.

Several were unfamiliar with London’s roads, a few had not driven manual gearbox cars for decades, some were going to travel more than an hour to start their 10-hour shifts and all of us would have to work past midnight.

Some were worried about insurance issues and others were concerned how they would get home in the early hours. Yes, there were a few groans about some of the logistics but there was universal anticipation about the big task ahead.

In the Olympic Park press centre last week, thousands of journalists from all over the world arrived and were treated with perhaps undeserved respect.

A problem with the computer connection, sir? No problem, we’ll sort it out.

How do I get to the Athletes’ Village? This bus here takes you direct, sir.

All of them volunteers.

There should be signs across the Park to let fans know that so many people are working for free to ensure their enjoyment. Very few volunteers will get to see even a single event yet it is upon these people that the reputation of the Games, and their sponsors, now rests.

For that, they all deserve special medals.

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Posted in Uncategorized | 3 Comments

3 Responses

  1. on July 29, 2012 at 2:35 pm Village of the Damned

    Nice article. I think we are doing a great job. Isles of Wonder. Love it.


  2. on August 4, 2012 at 4:39 pm TheTruthHurts

    Contrast this with today’s (Saturday’s) now FREE LBTH’s “Olympic Event” at Vicky Park – BT Live.

    You are stopped at the door. You can’t take in ANY of the following: Water/food/under arm deodorant/body spray/perfume etc etc.

    I met a mum and her son outside the event who had come down from the Midlands to see this event. They got there at opening time and had left the event at 1 pm because “at the entry point we were told, by a very stroppy attendant, that all our food and drink ( non alcoholic) which we had packed for our packed lunch was not allowed in. On top of this I was told it was not permissible to take in my Impulse body spray or any perfume I was carrying. So we eat our pack lunch early in the park, outside the event, put my perfume and body spray in a bag and placed that in a bin ( for retrieval later) and entered the event. It was really boring – hardly anyone was there: a 1000 or so maybe – and it was as dull as dishwater. We’ve just left and are arranging to meet some friends up the West End, to have a look round at the sites up there: Marble Arch, Buck Palace etc etc.

    I also met a diabetic lady who was not allowed to take water in, despite showing her Dr’s note. She needs regular hydration and was not preprepared to have to fork out for expensive water – so she didn’t go in.

    I also talked to some people who were working there: According to them the whole event has been a fiasco – very low crowds, poor organisation and all in all a pretty poor experience for everyone who is involved or came along.

    That said, not doubt it will be hailed as a massive success by LBTH – especially that bastion of truth, honesty and independent coverage: East End Lies.


  3. on August 5, 2012 at 6:41 pm Live Nation in Victoria Park – an exercise in entrapment « Trial by Jeory

    […] commenter TheTruthHurts makes some remarks on this post here about the pretty dismal turnouts at the Live Nation BT Live events in Victoria […]



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